{"id":386,"date":"2016-09-01T21:32:38","date_gmt":"2016-09-01T21:32:38","guid":{"rendered":"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/?p=386"},"modified":"2020-11-11T20:55:00","modified_gmt":"2020-11-11T20:55:00","slug":"anatomy-of-a-winning-cart-abandonment-email-template","status":"publish","type":"post","link":"https:\/\/www.cartstack.com\/blog\/anatomy-of-a-winning-cart-abandonment-email-template\/","title":{"rendered":"Anatomy of a Winning Cart Abandonment Email Template"},"content":{"rendered":"<p>You may have sent your customers newsletters or marketing emails in the past, but cart reminder emails are a breed of their own. How should you go about designing a cart reminder email that will entice customers back to your site to complete their purchase? Let\u2019s take a look at the elements that make up a winning cart reminder email.<\/p>\n<p><strong>Must Haves<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-391\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/must_haves-1.png\" alt=\"must_haves\" width=\"705\" height=\"729\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/must_haves-1.png 1404w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/must_haves-1-290x300.png 290w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/must_haves-1-768x794.png 768w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/must_haves-1-990x1024.png 990w\" sizes=\"(max-width: 705px) 100vw, 705px\" \/><\/p>\n<p><strong>A. Logo<\/strong><\/p>\n<p>When your customers open your email, they should know who\u2019s contacting them right away. Make your brand instantly recognizable by placing your company logo in plain sight at the top of the email.<\/p>\n<p><strong>B. Contact Information<\/strong><br \/>\nSometimes shoppers abandon their cart because they need your assistance. They might have product questions, or perhaps their credit card wasn\u2019t accepted. Be sure to include contact info for your support team in your email so shoppers can easily reach out for help. This will reduce frustration and increase the likelihood of a completed purchase.<\/p>\n<p><strong>C. Cohesive Theme<\/strong><br \/>\nWhen you\u2019re designing your emails, consider the look and feel of your brand and marketing materials as a whole. Use fonts and colors from your website and logo to tie your site and cart reminder emails together for a seamless vibe.<\/p>\n<p><strong>D. Plain Text<\/strong><br \/>\nDid you know deliverability goes down significantly for emails without at least some plain text? It\u2019s great to have beautiful images in your emails, but you also need to include some text to ensure your emails make it to your customers\u2019 inboxes.<\/p>\n<p><strong>E. Call to Action<\/strong><br \/>\nYour cart reminder emails need one very clear call to action. Your number one goal is to get customers back on your site to complete their purchase, so it\u2019s a great idea to include at least two \u201ccheck out now\u201d buttons.<\/p>\n<p><strong>F. Unsubscribe Button<\/strong><br \/>\nCartStack emails have a very low unsubscribe rate, but to be CAN-SPAM compliant, your message must include a clear and conspicuous way to opt out of getting email from you in the future. The good news is, if a shopper unsubscribes from the emails you send with CartStack, they\u2019ll still remain subscribed to any other email lists you\u2019ve compiled.<\/p>\n<p><strong>Optional Features<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-390\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/optional-1.jpg\" alt=\"optional\" width=\"660\" height=\"1231\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/optional-1.jpg 660w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/optional-1-161x300.jpg 161w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/optional-1-549x1024.jpg 549w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/p>\n<p><strong>A. Banner Image<\/strong><br \/>\nWhile a banner image is optional, it\u2019s a great way to catch the eye of your email recipients. Emails that include a banner image are known to be more engaging than plain text emails. You can also use a banner image to draw attention to an important part of your message, such as a coupon code.<\/p>\n<p><strong>B. Disclaimer<\/strong><br \/>\nThere\u2019s always a small chance shoppers won\u2019t notice their cart reminder email until after they\u2019ve returned to your site to check out, and you don\u2019t want to cause any confusion. Include a brief message that lets customers know they can ignore that reminder email if they\u2019ve already completed their purchase.<\/p>\n<p><strong>C. Dynamic Information<\/strong><br \/>\nIf your developer wants to get fancy, you can use our JavaScript API to display dynamic info in your emails. Many people display the customer\u2019s name or the products they left behind. The cart items section of the email usually includes a thumbnail image and the product name, price, and description.<\/p>\n<p><strong>D. Social Media Buttons<\/strong><br \/>\nIf your customers aren\u2019t quite ready to complete their purchase, you can at least get them engaging with your brand again. Perhaps by the time they\u2019re done perusing your Instagram feed, they\u2019ll be ready to buy.<\/p>\n<p><strong>Get Started<\/strong><br \/>\nAre you ready to have your own winning email templates? Custom email designs are included with your free trial. Visit the <a href=\"https:\/\/admin.cartstack.com\/campaigns\/cart-recovery\/\">templates<\/a> page of your CartStack account and click the orange &#8220;Request Design&#8221; button. It takes just a few days for our design team to send you personalized, dynamic email templates. You\u2019ll be winning customers back to your site in no time!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may have sent your customers newsletters or marketing emails in the past, but cart reminder emails are a breed of their own. How should you go about designing a cart reminder email that will entice customers back to your site to complete their purchase? Let\u2019s take a look at the elements that make up [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1757,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29,6,11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Anatomy of a Winning Cart Abandonment Email Template<\/title>\n<meta name=\"description\" content=\"You may have sent your customers newsletters or marketing emails in the past, but cart reminder emails are a breed of their own. 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