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Win back the ones that got away.

Abandoned cart recovery tactics, benchmarks and the occasional opinion for stores, properties and box offices.

All posts Ecommerce Hospitality Ticketing
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Illustration of holiday photos flying from an envelope towards a traveller
EcommerceOct 21, 2022

Press Release: CartStack’s RezRecover Solution Leverages BEDS© and Conditional Content to Re-Engage Prospective Travelers and Recover Lost Bookings

BEDS© is CartStack’s unique tracking code, which enables hotels to capture and inject abandoned booking data into personalized email...

Two cups of coffee on a linen-covered table beside a window
HospitalityOct 21, 2022

How Hotels Recover More Direct Booking Revenue with A/B Split Tests

A/B split testing is an important, though often overlooked, digital marketing strategy that will increase the effectiveness of your email...

Two people shaking hands across a hotel counter
HospitalityOct 13, 2022

How to Win Guests and Influence Booking Behavior

Since its initial release in 1936, Dale Carnegie’s timeless book, How to Win Friends and Influence People has sold more than 15 million copies. The book has become something of a b...

Hands opening a wax-sealed envelope at a desk beside a window
HospitalitySep 26, 2022

10+ Booking Abandonment Email Subject Line Examples with High Open-Rates

Whether you're sending booking abandonment, confirmation or post-stay follow up emails - the facts stay consistent: great subject lines ...

Illustration of two people talking in armchairs with a microphone between them
HospitalitySep 24, 2022

An Interview with Brett Thoreson, Co-Founder of CartStack & RezRecover

Brett Thoreson shares his journey from successful e-commerce startup to solving the $10B lost bookings problem for hospitality — By Alan Young, Hospitality Industry Advisor, Influe...

Illustration of a traveller wheeling a case from a hotel as an envelope flies away
EcommerceSep 21, 2022

CartStack’s RezRecover Solution Leverages BEDS© and Conditional Content to Re-Engage Prospective Travelers and Recover Lost Bookings

MINNEAPOLIS, MIN (September 21, 2022) –  CartStack, the leading eCommerce technology start-up behind RezRecover which has set out to help hospitality and travel companies comb...

Dark hotel room at dusk with a made bed and a city view through the curtains
HospitalitySep 14, 2022

The Damaging Effects of Online Booking Abandonment Go Beyond Lost Revenue

Hotel brands spend an incomprehensible amount of time fine-tuning their offering, perfecting their service delivery, and curating advertising ...

Three friends looking at a phone together at an outdoor cafe at sunset
HospitalitySep 9, 2022

Using Guest Reviews to Increase Bookings and Lower Cart Abandonment

When it comes to hotel bookings, guest reviews play an important role in the decision-making process - especially for booking abandonment.

Room keys on a leather fob left on a hotel reception desk under a lamp
HospitalitySep 1, 2022

7 Customer Retention Strategies to Increase Guest Loyalty at Your Hotel

A breakdown of exactly what your hotel management team should focus on in order to increase hotel customer retention and decrease...

Woven basket of folded knitwear on the polished concrete floor of a quiet boutique
EcommerceAug 24, 2022

7 Irresistible Abandoned Cart Email Templates For 2023

In the past eight years, we’ve created hundred of abandoned cart email templates, so we have a good idea of the tactics that work and don’t.

Hands holding a postcard at a marble table above a coastal view
HospitalityJul 8, 2022

9 Proven Hotel Email Marketing Examples (Best Practices)

Email marketing is one of the most critical marketing areas for hotel chains. Read on this comphrenesive guide on hotel email marketing.

Pouring water from a gooseneck kettle into a filter coffee brewer
EcommerceJul 4, 2022

The 2022 eCommerce Sales Funnel: Examples & Strategies

eCommerce sales funnels are one of the most succesful models used in digital marketing. Interested in starting? Check out this article.